Safety & help

Community Guidelines, how reporting works, and how to reach us

Community Guidelines

FlyClick is for meeting people from around the world with curiosity and respect. Everywhere in the app (chats, private rooms, calls, lives, clips, profiles and fan content):

No nudity or sexual content, and no offering or asking for sexual services.
No harassment, bullying or hate about anyone's race, religion, nationality, gender, sexuality, disability or anything else.
No scams. Never ask for money, gift cards, crypto, bank details or passwords. No fake "investment" or romance schemes.
Adults only. No one under 18, and nothing that sexualises or endangers minors. We report this to the authorities.
No violence or threats, no self-harm encouragement, nothing illegal.
Respect privacy. Don't share other people's personal information, and don't record calls or lives without permission.
Be yourself. No fake profiles, impersonation or spam.

How to stay safe

Keep personal details (address, workplace, passwords, bank info) to yourself.
Never send money to someone you met on FlyClick, however sad or urgent the story.
Video unlocks only after you've both chatted. You can end any call or leave any live instantly.
If you ever meet someone in person, meet in public and tell a friend.
If someone is in danger, contact your local emergency number first.

Report, block, remove

Report anyone from their profile, a chat, a private room, a clip or a live (⋯ or 🚩). In private rooms your app attaches the recent messages you saw, because we can't read encrypted chats otherwise.
Block someone and you won't see or match with each other again.
Hosts can remove anyone from their live; removed people can't come back to that live.
Our team reviews reports, aims to act within 24 hours, and can remove content, freeze earnings and ban accounts. We don't tell the reported person who reported them.

Your account

Delete your account: Me → Delete my account. This removes your profile, clips, coins, diamonds, plan, subscriptions and follows.
Can't open the app? Email [support email] from your account's email address with the subject "Delete my account", and we'll delete it within 30 days.
Think we suspended you by mistake? Email us and we'll take another look.

Contact

Help, safety or payout questions: [support email]
[Company legal name], [address]